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Mobile apps for customers and staff
Shape mobile experiences for people on the move: customers, field teams and service users. Choose the right approach for the devices and features your project needs.
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Today’s work
Field companion
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Designed around
your workflow.
your workflow.
What this can include
Every project is different. Here are some examples of what we can build or improve.
Field-service and inspection tools
Member and loyalty experiences
Mobile booking and ordering
Choose the right platform
Compare native, cross-platform and web-based approaches against device features, budget and maintainability.
Design for real conditions
Consider small screens, interrupted connections, notifications and what happens when a user is busy.
Think beyond the app
Plan the backend, administration tools, analytics needs and store submission requirements together.
When this service
may be useful
- Field staff recording work away from the office
- Customers booking or managing a service
- A membership organisation improving engagement
Make the app useful in everyday situations
A mobile application should make a task easier in the place it happens. That might mean a field worker recording a visit, a customer managing a booking or a member accessing a service. We start with those moments rather than a long list of device features.
Connectivity, camera access, notifications, account recovery and the supporting administration system all affect the scope. We agree which devices to support and how releases will be tested, distributed and maintained before choosing the implementation approach.
Do I need separate apps for iPhone and Android?
Not necessarily. A shared codebase may suit the project, while some device-heavy features benefit from native development. We compare the options against the experience and maintenance needs.