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Web applications and customer portals

Give customers, staff or partners a useful place to work online. Build connected web applications with clear user journeys and the right permissions.

Discuss your project

What this can include

Every project is different. Here are some examples of what we can build or improve.

Customer and partner portals

Subscription product platforms

Booking and scheduling applications

Online quoting and order workflows

From idea to useful release

Define the core journeys and start with the smallest release that solves the real problem.

Accounts with purpose

Map roles, permissions and approvals to how customers and staff actually use the platform.

Connected information

Plan APIs, notifications, reporting and data flows so the application fits your wider systems.

When this service
may be useful

Plan how the application will work

A portal or web application has to work for more than its first user. We define the roles, records and actions that sit behind each screen: what a customer can see, what staff can change and where approval is required. That gives the design and development a shared foundation.

A first release can focus on a complete, useful journey, such as submitting and processing a request. Payments, reporting, integrations and additional user roles can then be added in agreed stages rather than making the first release unmanageably large.

Can a web application connect to our existing tools?

Often, yes. We first check the available APIs, access permissions and data ownership. Where a direct integration is unavailable, we can assess alternatives such as controlled imports and exports.

Let’s talk about your project.

Tell us what you want to build or improve. We’ll help you work out the next step.

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